Business Improvement Checklist Improvement Project

I want to develop a free and open business improvement system for Local Government that is better than other existing business improvement systems.
I want the system to be open and freely available to all Councils under a Creative Commons Sharealike Licence.
I want the system to help me deliver value for my employer.
I want to use the system to improve the system.

To start the ball rolling I have created an check list. I hope to use the checklist to continually improve the checklist and with some luck the end of result of this process will be a business improvement system for Local Government that is better than other existing business improvement systems.

1. Document your processes and procedures.

2. Identify your customers.

  • The obvious answer to this questions is Local Government managers, but I need to research this further. If you are reading this because you think you would find a business improvement checklist a valuable tool, please contact me & let me know.

3. Ask your customers what they want - create a customer wish list.

4. Familiarise yourself with existing business improvement techniques & management tools.

5. Ask your internal & external contacts they have any favourite business improvement tools or techniques that they have used successfully and how they used them.

6. If you discover a new tool or technique that you find useful let your contacts know about it.

7. Clarify your goals - draft a vision statement or a mission statement or both.

  • I want to develop a free and open business improvement system for Local Government that is better than other existing business improvement systems.
  • I want the system to be open and freely available to all Councils under a Creative Commons Sharealike Licence.
  • I want the system to help me deliver value for my employer.
  • I want to use the system to improve the system.

8. Make a list of business improvement opportunities. You can do this via Brainstorming or a SWOT Analysis, etc.

9. Decide how you will prioritise your improvement opportunities. Silent Voting, Rateable Idea List, etc.

10. Prioritise your improvement opportunities.

11. Select an appropriate business improvement technique and apply it to the highest priority improvement opportunity.

12. Measure your performance.

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