LGAM Knowledge Base

Hi Ashish, I have adjusted the site settings, so that users can delete pages they have created. I'm not 100% sure that this will apply to forum posts, but I think it probably will. If you still can't delete your post let me know and I will investigate further.

I could not delete my posts still.

Wayne, good to see new format of "About" page. Many thanks.

To some degree, I agree that the kind of information should stay in "About" page. However, how many clicks do site receive on "about" page versus "home" page?.

If prospective information seeker/collaborator is visiting our site/page, it should be somewhat attractive (Our target should be first make it easy for that person to know, what she can find here, once she finds useful information, hopefully she will contribute. It is more of take and give (rather than give and take)

We also need to ensure, the purpose of the site is information and knowledge share from working professionals on projects/issues/risks on top of basic information. We should encourage to put more emphasis (as it is currently) on "how to do it", "working examples". One of the other desirable aspect of our site should be (would be of interest to Consultants and LG officers alike) is kind of audited page of skills matrix, who can help in what area. A brief profile or short CV can help. Also, need for what are we working on currently? for next 6 months or over few years, which can lead to joint projects or working through with some what similar challenges.

For example, few of my current projects include Risk Management, Business Continuity, Resource Planning and development of Asset Management Plan (is just started). Where applicable, I am hoping to form live/dynamic forums (meetings, working group or web conference etc) to add on the good work already done on web environment.

I would see the site as basic Environmental Scanning exercise (for general information) plus providing a base/stepping stone to formal/informal working group establishment.

Hi Ashish
Yes great response. I have been at Wayne for a while about making the front page attractive and userfriendly. I think you only get one go at pricking people's interest. I also wanted to ask what you mean by the face to face forum's. I think at some point the concept of collaboration and the vehicle (Wiki) needs to be promoted to a lot of potential benificiaries at one time. Perhaps a Local Govt. conference or Asset Management conference so it reaches critical mass and takes off getting input from many different people.
Regards
Bruce Janke

Thanks Bruce,

What I mean by, "face to face" forum to cover a informal/formal working group or regular meetings held to share knowledge/information (not so formal as conferences).

Face to face (may also includes one to one by phone/video conference/web conference/email chat/ email), who might help or direct in relevant area of expertise for the given issue/agenda. I should have used word "Live" collaboration through meetings/working group or web facilities.

What I could not find from wiki is, all basic information is good, but what if I really need expert in X, Y or Z area with my specific question?
Online forum (like we are discussing) now can be used.

Thanks for clarification.

Cheers,

Wayne, you are most welcome.

In reality, many thanks to you to lead, manage and provide such a platform for all of us to share, learn and grow. I see it as a medium to contribute and gain.

I am glad to find you and other like minded professionals here!!!.

Regards,
Ashish

Our data indicate that 5%-7% of local councils (in Australia) are evaluating Six Sigma. I do not have any examples of successful Six Sigma implementations in LG. But, it seems that larger councils and those undergoing amalgamation may benefit.

Leila

Leila
I find this hard to believe.
But then again what does "evaluating" mean.
6 sigma (from my understanding) is not an appropriate technique for (the majority of) Local Government processes where strict, well defined, process control does not apply.
As I said in previous post, "lean" (which involves removing waste) is a much more appropriate, practical and useful technique if management was inclined that way.
Regards

Hi, Darron,

I agree with you that 6 Sigma may not be the best technique for the majority of councils. I suspect some councils consider (or were advised to consider) it as a tool for process re-engineering during amalgamation. There may be a long way from ‘evaluating’ to ‘implementing’…

Thanks

I suspect that more Councils are using the Australian Business Excellence Framework as a business improvement system than Six Sigma.

I started a page called Problem Solving Techniques a while a go, with the intent of either compiling a list of process improvement tools or actually developing an open business improvement system for Local Government.

Perhaps I got the title wrong and should have named it "Business Improvement System" or something like that. Given that there are a few people interested in the topic, perhaps that might be a good page to work on as a team project. What do you think?

Changed the title to Business Improvement Techniques to start with.

Hi Ashish,

When you change the title it can sometimes cause problems with existing links. It is usually best to create a new page and copy the contents across to the new page, and depending on the situation make the original page a redirect page.

I have made a copy, but I have left both pages the same for the moment.

I think perhaps ABEF & Six Sigma should be on the Business Improvement page, and the other links on the problem solving techniques page, but I am open to further suggestions.

ABEF certainly references a range of problem solving techniques, I don't know so much about Six Sigma, but I think it might too.

Hi Darron,

I think I interpreted Chris' question a bit differently to you. I thought he was asking about publishing the advice of professional solicitors, not about giving out Adhoc legal advice.
Perhaps we need a legal opinion on if it is OK to share legal opinions?!