Key Result Area

A Key Result Area (KRA) is a general output or outcome for which a department, section or individual is responsible. KRAs are similar to Key Performance Indicators, but are more qualitative in nature.

The National Sustainability Framework for Financial Planning & Reporting & Asset Planning & Management suggests that "Qualitative Key Result Areas should be set for Community levels of service, and be monitored, measured and reported to Council, against time based targets."

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